MANAGED PRINT SERVICES

Our approach to MPS

Every organisation is different. That’s why, as part of PBS’ Managed Print Services, we spend time getting to know your business and IT requirements to create a service directly tailored to your needs.

Overview about MPS approach

At PBS Group, we use our industry expertise to ensure you benefit from increased security, faster print processes, more efficient workflows, sustainability, and lower expenditure in the shortest possible time by combining ITIL® and PRINCE2® methodologies at every stage of the journey.

 
 

Discover

We begin with a careful examination of your current situation and map out a full picture around security, sustainability and any inefficiencies of the document and information flows in your organisation.

We can then begin to pinpoint areas of unnecessary waste and hassle in your print and capture processes that could be improved.

Design

Based on the findings highlighted in the Discover phase we then design a solution that will help you improve efficiency and advance your digital transformation strategy – leaving you free to concentrate on your core business.

During this process we design an Optimisation Policy for your organisation, supported by architecture underpinned by state-of-the-art cloud, secure, and sustainable solutions and services.

Transition and Implement

After we have designed a bespoke solution, we use our long-standing project management experience to oversee its implementation and introduction into your organisation.

Drawing on our expertise in change management, we work with your communication teams to deliver a seamless transition experience and long-standing simple user adoption.

Support and Manage

At the core of our MPS offering is Fleet Management service, through which we measure the print and scan output against agreed KPIs, providing maintenance and support to ensure high availability and maintain agreed SLAs. Alongside this we offer effective and efficient customer support, IT support and other digital services to help keep everything running smoothly.

Once up-and-running, we will continue to manage your solution in the long term, to make sure that everything is working as it should, and that it continues to meet your needs now and into the future.

Review

PBS’ Managed Print Services include regular reviews to ensure you’re enjoying the full benefits of the solution and that it remains optimised over time, meeting the evolving needs of your organisation – not only in terms of performance but important parallel goals such as security and sustainability.

We define clear contract governance so you can easily keep track of when, how and with whom we will review the status of your MPS contract. And most importantly, as part of this review process, we will highlight new possible areas for your business development, for example, opportunities brought by the shift to Digital Transformation, Hybrid Work, Cloud and Mobile technologies, to help you thrive in the long term.

Managed Print Services

Create an optimised, secure and sustainable device infrastructure with PBS’ Managed Print Services and solutions, delivered in the way that suits you: via the cloud, on-site or in a hybrid environment.

Woman sat on table with laptop

Workspace Collaboration Solutions

Transform how you do business with advanced capture, document workflow automation, and cloud connectivity solutions that work together to keep information flowing securely through your organisation.

Related Products / Solutions

Explore more PBS solutions that complement our Managed Print Services

Multifunction printers

Effortlessly print, copy, scan and fax with our extensive portfolio of printers

Single Function Printers

Quality printing is easier than ever with our range of single-function printers

Document Scanners

Discover new levels of speed, efficiency and quality with our document scanners

Digital Colour Presses

Setting a new standard for image quality, with outstanding offset-like results